Privacy Policy

1. Who we are

Qualvey, Inc. is a Delaware corporation headquartered in Austin, Texas. You can reach us by email at legal@qualvey.com, or by mail at 8911 N. Capital of Texas Hwy, Suite 4200 #450, Austin, TX 78759.

Qualvey connects verified professionals with content from software vendors, most often a look at their product. Vendors pay us to put their content in front of the right people and to receive feedback on it. We pay participants for their time.

The reason that model exists is the reason this policy is short. Senior people already face a steady stream of vendor outreach, much of it based on guesses about what they might be shopping for, drawn from activity they never agreed to share. Qualvey works the other way around: nothing reaches a vendor unless someone chose to take part, and they decide whether their name goes with it. That principle is what the rest of this document describes.

2. What we don't do

This is the part that matters most, so it goes first.

• We do not track you across other websites. We place nothing on a vendor's site and nothing on any site we do not own. Every interaction we record happens inside Qualvey.
• We do not buy, scrape or enrich data about you from third-party sources. To decide who to invite, we may use professional and business-contact tools, including LinkedIn, and target account or contact lists a sponsoring company gives us, to find people whose role fits a campaign and to establish their role and employer. Your role and employer on your Qualvey record start from what we understood when we invited you, and you can correct your role in the flow if you agree to be contacted, and either one at any time by emailing us. Nothing else from those sources is added to your record, and once you take part, everything else we know about you either came from you directly or from your own activity inside Qualvey. If you contact us about using Qualvey, we may also look up your role and company in the same professional sources to prepare our reply.
• We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
• We do not use your responses to train AI models, or license them to anyone who does.
• We do not share anything with a vendor unless you chose to take part in their campaign - and you decide whether your name goes with it.

3. Who this covers

Seven kinds of people use Qualvey, and we collect different things from each:

• Visitors - anyone browsing qualvey.com
• Participants - professionals who watch vendor content and give feedback
• Company users - people at vendor companies who run campaigns
• Prospects - professionals we contact about a campaign who do not visit the site or take part
• Colleagues - people a participant shares a video with
• Demo participants - people we invite to try the participant experience without a reward (see section 15)
• People who contact us - anyone who sends us a message or asks to talk to sales

4. What we collect

From visitors

Standard technical information your browser sends when it loads a page: IP address, browser and device type, pages viewed, and the site you arrived from. Our hosting and website providers receive this automatically and keep it in technical logs. We use it to keep the site working and to understand which pages are useful.

From participants

When you are invited and verify your email:

• Name
• Corporate email address (personal addresses are not accepted)
• Your role and employer as we understood them when we invited you, which you can correct
• A one-time code we send to confirm your email
• A My Qualvey account, which we create for you when you complete a participation, tied to the email you verified. It is your record of your participations on Qualvey, your rewards, and the preferences you set.

During a campaign:

• How far through the video you got, and whether you finished it
• Your knowledge check answers, how many attempts you made, and when
• Your feedback survey answers
• Any notes you write while watching. No sponsoring vendor ever sees your notes or anything in them. Notes are stored with us, and Qualvey staff can read them when operating or supporting the service. On campaigns about Qualvey's own product, Qualvey is the vendor, so your notes are visible to us on those campaigns; we say so on the page. Whether you used the note feature, but never what you wrote, is one of the things the signal score takes into account. We do not use the content of your notes in the score, in any aggregate analysis, in anything we share with a vendor, or in any AI tool.
• How familiar you were with the vendor before you started, on a range from "never heard of them" to "previously evaluated" or "current customer," which we ask just before the video plays
• Whether you want to be contacted, and how soon
• What additional content, if any, you asked to see
• Which reward option you chose, and the email address you nominated for a gift card, which may be a personal address, or the charity you selected
• If you share a video with a colleague, their name and work email
• If you say you are open to being contacted: how you would prefer to be reached, your phone number if you give one, and anything you wrote for the vendor before connecting
• Whether you clicked a link we showed you to visit their website, and whether that was before or after the video
• On Qualvey's own campaigns, if you say no to connecting: whether we may check back later, and when

How you interact with a campaign:

• Which links and buttons you use inside the flow - including if you click through to a vendor's website from a link we show you
• Timestamps for the steps you complete
• A record of your agreement to the Participant Terms and Privacy Policy: which versions, the wording you were shown, your confirmation that you are 18 or older and based in the United States, and the time, IP address and browser. We keep it with your participation record in our database, held by our database provider, and use it only to show that you agreed and to track any arbitration opt-out.
• A record of each email we send you: who it went to, the subject, when, and whether it was sent successfully. We keep it so we can show what was sent if you ask.

We do not track you across other websites. We do not place anything on a vendor's site. Every interaction we record happens inside Qualvey.

What we work out from the above:

• A signal score for each participation (which the vendor may see labeled a lead score or similar), calculated from your stated interest, how you engaged with the campaign, and what you have told us about the kinds of campaigns you want to see in future, including participation signals such as how many attempts it took you to pass the knowledge check and whether you used the note feature. The score never includes the content of your notes, and no sponsoring vendor ever receives your notes

From company users

Name, work email, job title, company, and the details needed to run and pay for campaigns.

From people who contact us

If you send us a message, we collect your name, email address, the topic you chose, and what you write. If you ask to talk to sales, we also collect your work email, company, company size, role, who you want to reach, and your goal for using Qualvey. We may also look up your role and company in professional sources to prepare our reply. We use it to reply, to decide whether Qualvey is a fit, and to follow up on your request. Nothing you send us is shared with any vendor. Getting in touch does not create an account or give you access to Qualvey.

From colleagues who receive a shared video

The first name and work email the participant gave us, a one-time code to confirm that email, your acceptance of our Participant Terms and your confirmation that you are 18 or older and based in the United States, with the time and IP address, whether and how far you watched, whether you sent the participant a note (never its text), whether you asked to be invited to future campaigns, and any opt-out. The vendor is told only how many colleagues a participant shared with, never who.

From prospects

Before you take part, we may identify you as someone whose role fits a campaign and contact you with an invitation. For that purpose we may collect your name, business email address, role, employer, and outreach-suppression information and, where a source provides it, a LinkedIn profile URL from professional and business-contact sources. We use it to find people whose roles fit a campaign, to manage that outreach, and to honor opt-out requests.

If you take part, the role and employer we understood when we invited you become the starting point on your Qualvey record. If you agree to be contacted, you can confirm or correct your role at the end of the survey. Nothing else from these sources is added to your record.

A sponsoring company may also give us named contacts and their business contact details to target for its campaign. We use those only to recruit for that campaign, we do not add them to our general prospect database, and the only part that reaches a participant's Qualvey record is the role and employer described above.

We stop using them to recruit when that campaign ends, and we delete them when the sponsoring company asks, when our agreement with it ends, or 12 months after the last campaign that used them, whichever comes first. We keep only what we need to honor an opt-out.

We may tell a sponsoring company how its campaign performed. That includes how many people took part and, where the company gave us the list, which of those companies produced a participation and which did not. We do not tell them how many people we contacted, or what any individual did with our invitation.

5. Why we use it

• To run campaigns and decide who to invite to them
• To confirm you are who you say you are
• To decide whether a participation is complete, and to pay the reward
• To pass the agreed information to the sponsoring vendor (section 6)
• To detect fraud, duplicate accounts and participations that are not genuine
• To meet our legal and tax obligations
• To improve how Qualvey works
• To tell you about Qualvey's own service when you ask us to - for example, if you request an intro call or contact us through our website - and, on Qualvey's own campaigns, to follow up with you in the way you allowed
• To produce aggregate analysis and benchmarks - the kind of finding that describes a group rather than a person, such as which topics senior professionals ask to see more of. Anything we publish or share in this form does not identify you and does not reveal your employer. Because your written answers can name people, employers and vendors, we do not describe those answers as anonymous or de-identified. We keep them access-controlled and use them only as this policy allows

We do not use your responses to train AI models, and we do not license them to anyone who does. We may use automated tools to flag a participation for review, but a person at Qualvey makes every decision about payment or account access.

6. What the sponsoring vendor receives

A vendor only ever sees your participations in their own campaigns. Nothing you do anywhere else on Qualvey reaches them.

You tell us whether you are open to being contacted in the last question of the feedback survey. Your answer has no effect on your reward.

If you say yes to being contacted

The vendor receives:

• Your name
• Your role or title, as we have it on record, which you can correct
• Your function, being the function the campaign was aimed at, shown as something like Marketing Leader, Cybersecurity Leader, or Finance & Accounting Leader
• Your employer
• Your work email address (the one you verified)
• How you would prefer to be reached, and your phone number if you choose to give one
• Anything you chose to write for the vendor before you connect
• How familiar you were with them before you started, on a range from "never heard of them" to "previously evaluated" or "current customer," which we ask just before the video plays
• Your answers to the feedback survey, including whether you requested additional content from the vendor and what type, and how soon you would want to talk
• A signal score (see section 4)
• How you engaged with their campaign: whether you clicked a link we showed you to visit their website and whether that was before or after the video, and how many colleagues you shared the video with
• The date and time you finished

If you say no to being contacted

The vendor receives only:

• Your function, shown as described above
• Your employer
• How familiar you were with them before you started
• Your answers to the feedback survey
• A signal score (see section 4)
• How you engaged with their campaign, as described above
• The date and time you finished

They do not receive your name, your work email, your phone number, or your role or title. We only ask how you would like to be reached, or whether you want to leave a message for the vendor, if you say yes to being contacted.

Campaign totals

A vendor also sees totals for the campaign as a whole, including how many people took part. Where the vendor gave us a list of companies to reach, they see which of those companies produced a participation and which did not, and nothing further about a company where nobody took part. They also see counts drawn from what participants told us, such as the seniority levels reached, what people said about following up, and the reasons given for saying no.

These are counts, not rows, and none of them names you or says which one was you. A vendor is never told how many people we contacted, or what anyone did with an invitation they did not act on.

What a vendor never receives

• The amount of your reward, or which reward option you chose
• How the signal score is calculated, or what it takes into account
• Any notes you write
• How many attempts it took you to pass the knowledge check
• Your name, work email, phone number, or role or title, if you asked not to be contacted
• Your seniority level, if you asked not to be contacted, except as part of a campaign total
• Anything you do outside their campaign
• The identity of anyone you shared their video with - only how many
• What you asked us to send you next

An honest caveat

Your written answers go to the vendor in full, alongside your employer, whether or not you agreed to be contacted. If you asked not to be contacted, we do not share your name, work email, phone number, or role or title, but what you write can still point at you, at a small company especially. Our contract with the vendor bars them from working out who you are and from repeating your answers in a way that points back to you, and if you asked not to be contacted, any reason you give reaches them marked confidential.

That does not stop them marketing to your company in the ordinary way, and we cannot police every individual at a vendor. If you think someone has crossed that line, tell us at legal@qualvey.com and we will look into it.

When Qualvey runs its own campaign

Qualvey also runs campaigns about its own product, using the same platform. On those campaigns Qualvey is the sponsoring vendor, and this section applies to us in that role.

Because we are both the platform and the vendor on our own campaigns, we see every answer you give, including whether you are open to connecting and any notes you write while watching.

If you were not already talking with us and you tell us in the survey that you would rather not be contacted, we will not contact you about buying our product unless you tell us we may check back later. Either way, we will not attach your name to your feedback when we use it.

We may also invite people we are already talking with, so they can see the end-to-end experience for themselves. If that is you, your answers are feedback on the product, not a decision about our conversation. That conversation carries on as it was, even if you say in the survey that you would rather not be contacted. We may follow up with you after you take part, and you can always ask us to stop.

Once a vendor has your details

Once a vendor has your details, they hold that information independently and their use of it is governed by their own privacy policy. We do not release your details to a vendor except under an agreement that requires them to honor deletion requests we pass on. On campaigns Qualvey runs about its own product, we are both the platform and the vendor, so there is no separate vendor holding your details.

7. Who else touches your data

We use service providers to help operate Qualvey. They may process your personal information as needed to provide services to us, subject to the terms that apply to those services and applicable law. The categories are: cloud hosting and infrastructure; website and media hosting; database and record storage; authentication; automation and orchestration; payment and reward fulfillment; email; and professional and business-contact tools.

We also use generative AI tools for limited internal development, testing, and debugging. We use them under business agreements rather than personal or consumer accounts, and those agreements do not allow the provider to train its models on what we put in. During that work, a tool may process participant information in order to provide its service to us. We do not use your responses or your private notes to train AI models, we never put your private notes into these tools, and we do not grant any provider the right to do so. Where a provider also offers settings that prevent training on inputs, we turn them on. Any such provider that processes participant information appears on the provider list.

We keep a current list of these providers by name and will share it on request - email legal@qualvey.com.

We may also disclose information if the law requires it, or to protect our rights or someone's safety.

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. Qualvey does not meet the thresholds that make a business subject to the California sale and share rules, and a vendor receives your details because you chose to take part and, where named, chose to be contacted. If Qualvey ever becomes a business that sells or shares personal information as those laws define the terms, we will post the opt-out those laws require before doing so.

If Qualvey is acquired

If Qualvey is bought, merges with another company, or sells the part of the business that runs campaigns, your information may transfer as part of the business, including, under confidentiality obligations, during diligence. Any company that receives it stays bound by the commitments in this policy for participations already completed, including what a vendor never receives and the limits in section 5 on how responses may be used. We will require any company that receives it to agree to that in writing.

8. How long we keep it

• Account information - while your account is open, and for 24 months afterward
• Participation records - while your account is open, and afterward in a form no longer reasonably linked to you for 24 months, because we billed a vendor for it and need it to prevent fraud. Aggregate findings that do not describe you as an individual, as set out in section 5, may be kept longer
• Payment records - seven years, as tax law requires
• Technical logs - 12 months, then deleted
• Email records - 24 months
• Messages and sales requests - 24 months after our last reply. If you become a company user, the account periods above apply instead.
• Colleague share records - 12 months after the share, then only what we need to honor an opt-out
• Agreement records - for as long as a dispute about a participation could arise, which may be longer than the periods above
• Demo data - kept so we can follow up with you; deleted on request

9. Your rights

Wherever you live, you can ask us to:

• Tell you what we hold about you
• Correct anything wrong
• Delete your information
• Give you a copy in a portable format
• Stop using it for a particular purpose

If you are in California, you also have the right not to be discriminated against for exercising these rights. Exercising these rights will never cause us to discriminate or retaliate against you. Some information is needed to run your account and to work out which campaigns you are eligible for, so if a request makes something impossible to provide, we will tell you.

How to exercise them: email legal@qualvey.com. We will respond within 45 days. We may need to verify your identity first, which usually means confirming you control the email address on the account.

If we turn down a request, you can ask us to look at it again by replying to our decision.

What deletion actually does. We remove your identifying information - name, email, LinkedIn - and any free-text answers that identify you. We keep a minimal record that a participation happened, in a form no longer reasonably linked to you, and we keep payment records where tax law requires. If a vendor already received your details, we pass your request to them, but we cannot delete data from their systems.

10. Paying you for participation

We pay you for your time and for completing a participation, not for your personal information as such. The amount is set for each campaign and shown to you before you begin. Qualvey is not currently a business covered by the California financial-incentive rules, so there is no formal notice to publish here yet. If that changes, we will publish the notice those rules require - including a good-faith estimate of the value of the information and the method behind that estimate - and ask for your opt-in before any reward is treated as a financial incentive.

11. Cookies

We use only the cookies Qualvey needs to work:

• Signing you in. Our authentication provider sets a cookie so you stay logged in as you move between pages. Without it you would have to sign in again on every click.
• Site function. Our website platform sets a small number of cookies that keep pages and forms working properly.

We do not use analytics, advertising or tracking cookies, and nothing on our site reports your visit to a third party for marketing purposes.

That is why you will not see a cookie consent banner here. There is nothing to consent to beyond what makes the site work, and asking you to click through a banner for that would be theater.

If we ever add analytics or advertising tools, we will update this section and add consent controls where they are required.

You can block cookies in your browser, but you will not be able to stay signed in to Qualvey.

12. Security

We protect information with safeguards suited to a company of our size. Information moves between your browser and our systems over encrypted connections. Participant records are held with established providers that encrypt stored data. Access to participant records is limited to the people at Qualvey who need it, and our accounts with those providers are protected by multi-factor authentication. The step that decides what a vendor receives runs on our own servers rather than in your browser, so the information a vendor is not entitled to is never included in what our platform delivers to them.

No system is perfectly secure, and we will not pretend otherwise. If a breach affects your personal information, we will tell you, and notify the authorities your state requires us to notify, without unreasonable delay and within the deadlines the data-breach laws of your state set.

13. Children

Qualvey is for people aged 18 and over. We do not knowingly collect information from anyone under 18. If you believe we have, email legal@qualvey.com and we will delete it.

Qualvey is not directed to children. Consistent with the federal Children's Online Privacy Protection Act, we do not knowingly collect, use, or share personal information from any child under 13. Registration requires a corporate email address, a verifiable professional role, and a confirmation that you are 18 or older, none of which a child would have. If we learn that we have collected personal information from a child under 13, we will delete it promptly and close any account connected to it. If you are a parent or guardian and believe a child under 13 has given us personal information, email legal@qualvey.com and we will remove it.

14. Where your data is held

Qualvey is a United States company and your information is processed in the United States.

15. Demo participants

If we invite you to try Qualvey as a demo, we collect your name, work email, and the role and employer we understood when we invited you; your demo answers, notes and how you moved through the steps; and your confirmation of the demo notice, with the time, IP address and browser. We use this to show you how Qualvey works and, if you allow it, to follow up with you. Nothing from a demo is shared with any vendor other than Qualvey. We keep demo data so we can follow up with you about it, and you can ask us to delete it at any time. If you are outside the United States, your information is processed in the United States, and the rights in section 9 are available to you.

16. Changes

We may update this policy. If we make a material change we will tell you by email and show the new version before your next participation. Every version is numbered and dated.

The version in effect at the time of a participation is the one that governs it - a later change does not apply retroactively to a participation you have already completed.

If we ever want to use your information for something this policy does not already permit, we will ask you separately and explicitly. Continuing to use Qualvey is not agreement to that, and any permission you give applies only to participations you complete after you give it. We will not reach backwards.

The Participant Terms make sections 2, 6, and 9 of this policy part of your agreement with Qualvey. The rest of this policy describes how we handle information, and we update those descriptions under this section when our practices change.